What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.
Do you accept returns?
Yes, we do accept returns within 60 days of the order placement date. However, the product has to be unused and in its original condition. We will proceed with auditing the item upon receipt back to our warehouse and assess if a refund will be issued or not. Please bare in mind that the original shipping costs will not be refunded with your order. Pease email us for the information that you want about the product or anything.
Before placing the order or to avoid any kind of returning of the products you need to completely read the product description for getting the best and proper information about the product. Also please reach out to us with any question you may have so you may avoid yourself from wrong order and happily receive your best product.
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
How do I cancel my order?
Orders can't and will not be canceled after 24 Hours! Unless the wrong item was ordered. If you no longer want your item please email within 24 Hours after that production begins and we can't revert your payment. If such request comes later than the mentioned time then we will not be able to help you regarding order cancellation. Please reach out at anytime, may you face this situation and someone will be happy to help.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
For further information please contact our support staff.