Returns & Refund Policy

RETURNS & REFUND POLICY

Yes, we do offer a 60-day money back guarantee on all US orders. You may return the product unused and in its original condition within 60 days of your order. We understand that things may not always work out even if you are a repeated buyer. If you need any help regarding the product understanding or about the store, Please email us for the information that you want about the product or anything.

EXCHANGES        

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. However, if you would prefer a timeless exchange, please reach out to our customer service team at support@nutribas.com.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. It usually take 5-7 business days for the funds to return to the original method of payment.