Cancellation Policy
Cancellation Policy:
We have an extended cancellation policy going up to 24 hours after the order is placed on our website. The process is simple: send us a message from your order window and request that your order be cancelled.
It does not matter the reason, we will cancel it for you within 24 hours at no additional cost to you. We understand that things do not always work out as planned.
Please note that once production begins and the shipping process started, it may be difficult for us to stop it. In that exceptional case, your order may no longer be available for cancellation. We urge you to make sure that you are placing the right products order. You may change your mind within the same day or up to 24 hours following your order.
So please be aware of our 24 hours cancellation policy while placing the order! In case of any problem during the process of the order, you can chat us via live chat box or via mail at support@nutribas.com
We will be happy to assist you.